Live Learning Lab - The Evolving Healthcare Landscape: Key Trends and Implications for Quality & Safety Aligned to the Healthcare Quality Competency Framework-Live Learning Lab - The Evolving Healthcare Landscape: Key Trends and Implications for Quality & Safety Aligned to the Healthcare Quality Competency Framework

Live Learning Lab - The Evolving Healthcare Landscape: Key Trends and Implications for Quality & Safety Aligned to the Healthcare Quality Competency Framework

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Video Transcription

Video Summary

Today’s NACU Live Learning Lab introduces how the NACU Healthcare Quality Competency Framework can strengthen practice growth and impact. Presenters Carol Gunane (White B LLC) and Jacqueline Hunter (NACU) describe NACU’s mission since 1976: setting standards for healthcare quality and safety and helping individuals and organizations meet them. NACU has certified 40,000+ CPHQs, engaged 150,000 community members, and supported 150+ organizations in 45+ countries. The Framework—eight domains, 28 competencies, and 500+ skillsets—creates a common language for workforce readiness. NACU also highlights ROIQ research linking workforce investment to better outcomes and financial ROI. CE credit is available for CPHQs.

Keywords

NACU Healthcare Quality Competency Framework

healthcare quality and safety standards

CPHQ certification continuing education

workforce readiness competencies domains

ROIQ research workforce investment ROI