October 2026 CPHQ Prep Virtual Class-CPHQ Exam Information Session

Video Transcription

Video Summary

Alyssa Meyer, NACU’s Senior Manager of Certification, explains the CPHQ certification journey, from eligibility through recertification. There are no formal prerequisites or clinical-background requirements, though at least two years of healthcare quality experience is recommended. The exam reflects a regularly updated job analysis and covers seven competency domains. Its 140 questions assess recall, application, and analysis; candidates have three hours, and a scaled score of 600 out of 800 is required to pass.<br /><br />The session reviews application and scheduling procedures, domestic and international testing options, and NACU’s optional preparation resources, including a textbook, practice test, virtual class, and self-paced course. It also outlines testing-day requirements for in-person and remote exams, score reporting, and retake rules. After passing, candidates may use the CPHQ designation upon official notification. To maintain it, they must earn 30 continuing-education hours every two years and complete recertification by the deadline.

Keywords

CPHQ certification

healthcare quality

certification exam

recertification requirements

NACU

continuing education hours

healthcare quality certification

exam eligibility