On-Demand NAHQ Micro-Credential: Patient Safety Info Session-Patient Safety Info Session Video

Video Transcription

Video Summary

The session introduced NACU’s new Patient Safety microcredential, part of a broader portfolio of on-demand, framework-aligned training programs designed to build targeted healthcare quality skills. Elise Eckenrode explained that microcredentials are self-paced, modular, scenario-based learning experiences tied to the Healthcare Quality Competency Framework. Learners earn a digital badge, certificate, and continuing education credit upon completion.<br /><br />The presentation focused on the patient safety domain, emphasizing its importance in preventing harm through safe culture, safety science, just culture, event reporting, risk reduction, and cross-functional collaboration. It outlined four key competencies: assessing and improving safety culture; applying high reliability, human factors, and systems thinking; supporting reporting and risk infrastructure; and investigating events to drive lasting improvement.<br /><br />The program uses immersive storytelling, expert insights, downloadable tools, and practice-based activities to help learners apply concepts immediately. It includes seven modules plus a Mastery Lab, where participants analyze a case, perform a mini RCA and proactive risk assessment, and prepare a stakeholder presentation.<br /><br />Enrollment is available through NACU, with lifetime access after purchase. The program costs $370 for members and $529 for non-members, and completion yields 12 CE/CNE credits. The session closed by encouraging learners to use the tools right away and continue building patient safety capability.

Keywords

patient safety

microcredential

healthcare quality

safety culture

risk assessment

root cause analysis

continuing education