OasisLMS

Speakers: Amjed Baghdadi, MHA, Jessica Behrhorst, MPH, CPHQ, CPHRM, CPPS,

As VHA works to continuously improve its HRO assessment process, it identified opportunities to optimize the baseline version of the VHA HRO Framework, Maturity Model, and Matrix for usability across the enterprise. This improvement cycle included a literature review and an exploration of best practices. In addition, this work sought to create alignment with other existing frameworks. A gap analysis was done to develop the next iteration of the Framework, which was piloted across various settings throughout VHA prior to broader implementation. This session will describe the development of the VHA Framework and the improvement cycle used to optimize it.