Chief Quality Officers: Preparing the Healthcare Workforce to Lead
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Speakers: Bert Thurlo-Walsh, MM, RN, CPHQ, Randy Harmatz, MBA, CPHQ, Terry Fairbanks, MD, MS, Stephanie Mercado, CAE, CPHQ
The chief quality officer serves a key role to ensure that providers deliver the highest-quality care while lowering costs, reducing ineffective care, waste, and harm to patients. Chief quality officers come from a variety of backgrounds but all of them have specialized knowledge and skills in quality and safety competencies that make them an indispensable asset in the c-suite. This session will focus on how chief quality officers position and prepare for their workforce to lead. Hear from a panel of CQO’s as they outline strategies and steps that help their teams’ advance quality and safety in their organizations.