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NAHQ Micro-Credentials: Performance and Process Improvement
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Availability
On-Demand
Cost
Non-Member: $529.00
Standard Member: $370.00
Premium Member: $265.00
CPHQ Member: $370.00
Student Member: $370.00
Credit Offered
10 CPHQ CE Credits
10 CNE Credits
Transform healthcare quality through Performance and Process Improvement (PPI). This interactive eLearning program equips you to confidently lead sustainable improvement by integrating essential methodologies like PDCA and Lean with proven project and change management principles . Through scenario-based case studies, you'll develop the skills to navigate resistance, build stakeholder buy-in, and guide teams through every phase of improvement initiatives. Learn to optimize workflows, enhance patient safety, and improve clinical outcomes using tools like process mapping, project planning, and team facilitation.

Each course combines video instruction from healthcare quality experts, interactive eLearning, text, downloadable resources, case studies, and knowledge checks.   

Upon completion of the educational course including all modules, an assessment and program evaluation, learners will earn the NAHQ Micro-Credential, which includes a Certificate of Completion, CPHQ and CNE credit award, and a digital badge. 

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