OasisLMS

Building on Part 1, which introduced the five HRO principles through case examples and daily reliability routines, this webinar shifts from understanding HRO in practice to sustaining it over time. Many organizations launch HRO activities with strong intent, but the work can fade when teams face competing priorities, staffing pressure, limited attention from senior leaders, or uncertainty about how to make reliability feel relevant in daily operations. 

This webinar focuses on how quality & safety leaders can build support for HRO in daily practice by connecting reliability behaviors to the problems teams already need to solve, including harm prevention, escalation, communication breakdowns, workforce trust & operational consistency. Participants will explore practical ways to keep HRO prioritized through visible executive accountability, clear ownership, leader standard work, simple measurement, governance touchpoints, frontline storytelling, routine escalation paths & disciplined follow-through. They will begin building a 90-day sustainment plan that clarifies what senior leaders must own, how progress will be reviewed & how HRO will remain visible, actionable & harder to deprioritize.