Live Learning Lab Part 1 - Preventing Harm Before It Happens With Proactive Patient Safety Tools
Availability
Registration Required
Online Meeting
Jul 08, 2026 12:00 PM - 1:00 PM CT
Cost
Non-Member: $39.00
Standard Member: $0.00
Premium Member: $0.00
CPHQ Member: $0.00
Student Member: $0.00
Credit Offered
1 CPHQ CE Credit
Speakers:

Sherri Hobbs-Messick MSM, MSN, RN, CPHQ, CPPS

Chief Quality, Safety and Experience Officer

University of Maryland Medical Center

 

Maggie Kane, RN

Senior Director of Patient Safety 

University of Maryland Medical Center

Session Description:

Patient safety starts long before an event occurs. In part one of a three-part Learning Lab series, participants will learn how to spot risk early by using proactive tools and multiple safety signals to identify where harm is most likely to occur. Attendees will gain practical ways to recognize subtle warning signs, including operational drift and normalization of deviance, that often go unnoticed in daily work. The Learning Lab will equip participants with clear, actionable approaches to strengthen early warning systems and prioritize risk before it escalates. This Learning Lab sets the stage for how to respond when safety events do occur in the next part of the series.

Learning Objectives:

  1. Apply proactive risk identification tools, including FMEA‑style thinking and hazard analysis, to recognize where patient harm is most likely to occur before an event happens.
  2. Use multiple safety signals, such as culture data, rounding insights, and event reports, to strengthen early warning systems and support timely decision making.
  3. Recognize signs of drift and normalization of deviance in everyday work and take action to strengthen operational resilience before harm occurs.

 

Registration for parts two and three of this Learning Lab series coming soon.

If you are a NAHQ member click “Register”. If you aren’t a NAHQ member click “Add to Cart”.  If you don’t have an account, it will prompt you to create one. 
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