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On-Demand Webinar: Laboratory Medicine and Healthcare Quality: Foundational Pillars for Excellence
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Availability
On-Demand
Cost
$0.00
Credit Offered
1 CPHQ CE Credit
Join us for an educational webinar that illustrates the value of several performance improvement tools that are commonly used by laboratorians and healthcare quality professionals. The speakers will demonstrate how the tools effectively identify, prioritize, and develop mitigated plans for potential risks associated for new processes including the implementation of new clinical biomarkers.

Learning Objectives:
- Recognize the need for integration of clinical care to achieve measurably better healthcare performance.
- Appreciate the use and application of process maps and FMEA for strategic process decisions and risk mitigation 
- Appreciate the importance of procalcitonin (PCT) in hospital settings to enhance the care of patients with sepsis.

About Our Speakers:
Carrie Donovan MSAS, CPHQ, has worked in Safety, Quality, Risk Management, Infection Prevention and Emergency Preparedness for the last 23 years focusing on care in small rural facilities. Carrie has served as a member of the National Association of Healthcare Quality Board of Directors and is currently an instructor for the Healthcare Quality and Safety program at the Jefferson School of Population Health.
Stephanie Mercado is a 20-year healthcare industry veteran, and has dedicated her career to elevating healthcare professions and advancing workforce performance to achieve better health outcomes. At NAHQ, Mercado spearheaded the development of the industry-standard Healthcare Quality Competency Framework, comprising eight domains, 29 competencies and 486 specific skill statements.
Tricia Ravalico is the Director of Global Scientific Leadership and Education for Abbott Laboratories. She is also the executive lead of the UNIVANTS of Healthcare Excellence Program, a prestigious global award program that was developed to recognize, amplify and inspire best practices in healthcare transformation.
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