OasisLMS

Improving patient safety does not stop at identifying risks or responding to events. The real impact comes from how organizations communicate, engage, and ensure that learning leads to lasting change. In this final part of the three-part Learning Lab series, participants will focus on how to translate safety insights into sustained improvement across teams and systems. Attendees will explore practical approaches to harm communication with patients and families, strategies to engage frontline staff and leaders in ongoing learning, and governance structures that support clear decision making and follow through. This session brings the full series together by helping participants ensure that what is learned leads to meaningful, lasting improvements in safety outcomes.
 

Learning Objectives: 

1. Apply harm communication practices that support transparency, trust, and organizational alignment after patient safety events
2. Identify strategies to engage patients, families, frontline teams, and leaders in sustained safety learning & improvement
3. Explain how governance structures, decision rights, and escalation pathways support accountability and follow-through in patient safety work
4. Select practical approaches to reinforce, measure, and sustain safety improvements over time 

If you missed parts one or two of the Learning Lab series, you can access the on-demand versions available at nahqu.nahq.org