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On-Demand Learning Lab: Crisis Command Culture and Healthcare Quality Professionals
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Availability
On-Demand
Cost
Non-Member: $39.00
Standard Member: $0.00
Premium Member: $0.00
CPHQ Member: $0.00
Credit Offered
1 CPHQ CE Credit
Speaker: Nidia S. Williams, PhD, MBB, CPHQ, FNAHQ

The primary purpose of a crisis command culture is the ability to make good decisions rapidly, and coordinate and communicate activities and information efficiently. As Healthcare Systems and Hospitals adopt this culture as part of their COVID-19 response, they have learned that one top characteristic of an effective incident command structure is assigning staff members to leadership roles based on skillset and experience, and that healthcare quality professionals are uniquely suited to be successful in these roles.

Learning Objectives:
  • Learn how a crisis command culture helps coordinate activities and communication through strong structure and effective leadership.
  • Learn why healthcare quality professionals are well-suited for incident command roles.
  • Learn how NAHQ's competencies framework ensures that healthcare quality professionals have the skills needed to effectively lead organizations through a crisis response.

 

 
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