Healthcare quality professionals face extraordinary challenges as Medicare oversight intensifies, funding uncertainty grows, and care delivery shifts. Yet, Quality leaders possess a strategic advantage: built-in change management expertise that organizations desperately need across all functions.
This session focuses on three essential competencies – inspiration and influence, agile mindset, and resilience – that enable Quality professionals to become influential leaders beyond the bounds of their formal position. These competencies are critical for driving initiatives and transformation that span the entire organization.
We'll provide you with practical strategies for developing these capabilities within yourself and your current team members, as well as what to look for when expanding your team. You will leave this session with specific tools and strategies for building influence with multidisciplinary teams, developing adaptability skills, and creating sustainable approaches to constant change.
Speakers:
Rebecca Kapphahn
Vice President, Senior Client Partner
Furst Group
Amy Mills, PhD, ICF ACC
Vice President, Senior Client Partner
NuBrick Partners