Transform healthcare quality through Performance and Process Improvement (PPI). This interactive eLearning program equips you to confidently lead sustainable improvement by integrating essential methodologies like PDCA and Lean with proven project and change management principles . Through scenario-based case studies, you'll develop the skills to navigate resistance, build stakeholder buy-in, and guide teams through every phase of improvement initiatives. Learn to optimize workflows, enhance patient safety, and improve clinical outcomes using tools like process mapping, project planning, and team facilitation.
Each course combines video instruction from healthcare quality experts, interactive eLearning, text, downloadable resources, case studies, and knowledge checks.
Upon completion of the educational course including all modules, an assessment and program evaluation, learners will earn the NAHQ Micro-Credential, which includes a Certificate of Completion, CPHQ and CNE credit award, and a digital badge.
Continuing Education hours for this activity have been approved by the following:
The National Association for Healthcare Quality (NAHQ) is accredited as a provider of CPHQ Continuing Education (CE).
This nursing continuing professional development activity was approved by the Virginia Nurses Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. There are no relevant financial relationships with ineligible companies for those with the ability to control the content of this activity. Nursing contact hours will be awarded for completion of this activity until July 9th, 2027.
Criteria for successful completion includes completion of all modules that comprise this program, achieving an 80% or higher on the assessment and submission of the evaluation.